FAQ

Frequently asked questions

Delivery & orders

Q: Where do you deliver?
A: We deliver across the Greater Toronto Area (GTA): Toronto, Mississauga, Brampton, Markham, Richmond Hill, Vaughan, Hamilton, Oshawa. Expansion to the rest of Canada coming soon.

Q: How much does delivery cost?
A: Free delivery on orders of $60 or more. Below that, an $8 fee applies. Delivery time: 3 to 5 business days.

Q: Can I return a product?
A: Food products cannot be returned. If a product arrives damaged, contact us within 48 hours.

Products

Q: Where do your products come from?
A: Our products come mainly from North Africa (Algeria, Tunisia, Morocco) and France: semolina, couscous, traditional pasta, olive oils, olives, sauces, drinks and sweet groceries. 100% authentic.

Q: Do you carry organic products?
A: We regularly add new products. Browse our collections.

Customer service

Q: How can I reach you?
A: Email: contact@aucomptoirfrancais.com | Phone: 647-308-4407 | Reply within 2 hours.

Q: Same-day delivery?
A: Not at the moment, but it's in the works.