Privacy Policy

Au Comptoir Maghrébin (“we”, “our”, “us”) is committed to protecting the privacy of your personal information. This policy explains how we collect, use, disclose and protect your data, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information we collect

First and last name
Email address
Shipping and billing address
Phone number
Payment information (processed securely by Shopify Payments; we never store your credit card details)
Order history
Browsing data (cookies, IP address)

2. How we use your information

Process and deliver your orders
Send you order confirmations and delivery updates
Respond to your inquiries
Send you marketing communications (only with your consent)
Improve our website and services
Prevent fraud

3. Sharing your information

We never sell your personal data. We may share it only with:

Shopify (hosting and payment platform)
Our carriers (to deliver your orders)
Authorities (if required by law)

4. Cookies

Our website uses cookies to improve your browsing, remember your cart and analyze traffic. You can disable them in your browser settings.

5. Data security

We use standard security measures (SSL encryption, PCI-DSS certified Shopify platform) to protect your information.

6. Data retention

We keep your information for as long as needed to serve you and meet our legal obligations.

7. Your rights

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Withdraw your consent to marketing at any time
File a complaint with the Office of the Privacy Commissioner of Canada

8. Minors

Our website is not intended for people under 18.

9. Changes

We may update this policy. The version posted on this page is always the most recent.

10. Contact us

Au Comptoir Maghrébin
Richmond Hill, Ontario, Canada
Email: contact@aucomptoirfrancais.com
Phone: 647-308-4407